All Episodes
Episodes
Not All CARR is Created Equally
In episode #212, I address Contracted Annual Recurring Revenue (CARR). This can get really tricky when everyone is defining ARR differently. And CARR is often used in SaaS valuation discussions.
- What is CARR?
- SaaS...
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Your Accounting Team Needs a Close Calendar Checklist
In episode #211, I address your accounting foundation. Like it or not, accounting data is so important and feeds the SaaS finance process.
- SaaS accounting foundation
- SaaSify your chart of accounts
- Clean close...
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Parent Child Relationships Can Cause a Big Metrics Mess
In episode #210, I address the parent-child relationship—and I’m not talking about the relationship with your teenager. If not done right, it can wreak havoc on your financial analysis and metrics.
- What is the...
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Founder / Investor Fit is Critical for Fundraising Success
In episode #209, I address fundraising tips and tricks. This tip is one that is always mentioned when I interview SaaS founders about their fundraising experience.
- What is founder / investor fit
- Vet your...
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Is LTV to CAC Dead as a Metric?
In episode #208, I address social media posts that attack LTV to CAC. Don’t believe the blanket statements that you read about SaaS metrics.
- What is LTV to CAC?
- When does Ben use LTV to CAC?
CAC...
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How Do We Track Retention When We Offer Multi-year Contracts
In episode #207, I address retention in a multi-year contract environment. Should we use only classic retention analysis?
- The 3 retention metrics
- When to apply the renewal rate?
- What is renewal rate?
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I Rarely See This Metric Tracked in SaaS Companies
In episode #206, I address a non-financial metric that I love. That is NPS or CSAT. But you see a lot of folks who would rather pass on NPS.
- Any feedback is good feedback
- NPS
- Try my NPS tool
Join my SaaS...
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How to Tackle Your Retention Problem
In episode #205, I address the must-have retention metrics and how to zero in on retention problems.
- The 3 retention metrics
- Where’s my retention problem?
- Cohort vs. aggregate retention
Grab my retention...
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Do Your VC’s Not Care Anymore?
In episode #204, I address a post by SaaStr about VC’s checking out on current investments. What now?
- Set your own financial roadmap
- Forecasting
- 5 Pillar SaaS Metrics Framework
Grab my framework...
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Improving Your DSO and Cash Flow
In episode #203, I address invoicing, cash collections, and cash flow. Cash flow starts with timely and accurate invoicing.
- Timely and accurate invoicing
- Days Sales Outstanding
- Cash collections
Grab my DSO guide...
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Do I Really Have to Code All Expenses to a Department?
In episode #202, I address a reader question about coding expenses. They attended my CAC webinar and had a great question about how far you go with expense coding.
- Coding expenses to the department level
-...
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How to Segment Your CAC
In episode #201, I address the foundation of CAC and segmentation. It takes a lot of good expense detail to get fancy with our CAC calculations.
- New vs. existing allocation
- CAC segmentation
CAC webinar on May...
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