SaaS Metrics School

SaaS Metrics School

Hosted by: Ben Murray

Ben Murray brings you actionable SaaS metrics lessons that he has learned through years of being in the SaaS CFO trenches. Whether you are new to SaaS or a SaaS veteran, learn the latest SaaS and AI metrics, finance,...

All Episodes

Episodes

Why Token Usage Tells You Almost Nothing About Your AI Product's Real Value

Can you actually prove what your AI product is doing for customers — or are you still pointing at token counts and hoping the board nods along? In episode #368, Ben Murray breaks down the four layers of AI measurement...
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Salesforce Invented a New KPI on an Earnings Call — Here's Why You Should Too

Salesforce just invented a new metric on their latest earnings call — not because they needed one, but because Wall Street didn't have the vocabulary to value what they built. In episode #366, Ben Murray breaks down...
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Should You Price on Outcomes? What HubSpot's $0.50 Bet Means for Your SaaS Revenue Model

HubSpot's 50-cent bet may have just forced every SaaS founder to ask whether their current revenue model is still defensible. In episode #365, Ben Murray breaks down HubSpot's April 2nd announcement — slashing its...
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AI Inference Costs Are Crushing SaaS Gross Margins — Here's What to Do About It

Is your AI SaaS company skating on thin ice because of exploding compute costs you're not tracking? In episode #365, Ben Murray tackles one of the most pressing financial challenges facing AI-first SaaS companies: the...
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How to Track Digital Labor in Your SaaS P&L

In episode #364, Ben Murray breaks down how SaaS finance teams should structure their chart of accounts to properly track inference costs, productivity AI, and agentic AI spend. As organizations shift from W-2...
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Where Tech Funding Is Flowing in 1Q26: AI Infrastructure, Vertical SaaS, and Enterprise Wins

Is your SaaS company competing for funding in a market that's already decided AI wins? The Q1 2026 data is in — and the numbers are decisive. If you're a SaaS founder thinking about your next raise — or a CFO modeling...
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Why Feeding Raw Data to AI Is Killing Your FP&A Accuracy

Are you feeding raw financial data straight into AI and wondering why the results are inconsistent — or worse, just wrong? AI is only as good as the data architecture underneath it. For SaaS CFOs and operators running...
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The SaaSpocalypse Is Overblown: 4 Reasons Your SaaS Company Isn't Dead Yet

Everyone's saying AI will kill SaaS — but is the SaaSpocalypse actually real, or just the latest wave of disruption that enterprise software has survived before? If you're a SaaS founder or operator watching...
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3 Ways AI Could Kill Traditional SaaS

Is the “SaaSpocalypse” real—or just another wave of disruption you need to navigate? If you’re building or scaling a SaaS company, the rapid rise of AI agents, lower barriers to entry, and shifting pricing models...
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CFOs We are Implementing AI Backwards

Are finance teams implementing AI the wrong way? In episode #359, Ben Murray argues that many CFOs and finance leaders are approaching AI backward—focusing too much on prompts and quick wins rather than building the...
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What Started the SaaSpocalypse?

What sparked the recent “SaaSpocalypse” conversation across social media, news outlets, and investor circles? In episode #358 of SaaS Metrics School, Ben Murray explains how the debate around AI potentially disrupting...
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Here's Why AI is Not Killing SaaS

Is AI killing SaaS? Ben argues the opposite. In episode #357 of SaaS Metrics School, Ben Murray explains why AI isn’t replacing SaaS companies — it’s amplifying subject matter expertise. Drawing on his experience...
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