All Episodes
Episodes
Why Token Usage Tells You Almost Nothing About Your AI Product's Real Value
Can you actually prove what your AI product is doing for customers — or are you still pointing at token counts and hoping the board nods along?
In episode #368, Ben Murray breaks down the four layers of AI measurement...
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Salesforce Invented a New KPI on an Earnings Call — Here's Why You Should Too
Salesforce just invented a new metric on their latest earnings call — not because they needed one, but because Wall Street didn't have the vocabulary to value what they built.
In episode #366, Ben Murray breaks down...
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Should You Price on Outcomes? What HubSpot's $0.50 Bet Means for Your SaaS Revenue Model
HubSpot's 50-cent bet may have just forced every SaaS founder to ask whether their current revenue model is still defensible.
In episode #365, Ben Murray breaks down HubSpot's April 2nd announcement — slashing its...
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AI Inference Costs Are Crushing SaaS Gross Margins — Here's What to Do About It
Is your AI SaaS company skating on thin ice because of exploding compute costs you're not tracking?
In episode #365, Ben Murray tackles one of the most pressing financial challenges facing AI-first SaaS companies: the...
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How to Track Digital Labor in Your SaaS P&L
In episode #364, Ben Murray breaks down how SaaS finance teams should structure their chart of accounts to properly track inference costs, productivity AI, and agentic AI spend. As organizations shift from W-2...
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Where Tech Funding Is Flowing in 1Q26: AI Infrastructure, Vertical SaaS, and Enterprise Wins
Is your SaaS company competing for funding in a market that's already decided AI wins? The Q1 2026 data is in — and the numbers are decisive.
If you're a SaaS founder thinking about your next raise — or a CFO modeling...
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Why Feeding Raw Data to AI Is Killing Your FP&A Accuracy
Are you feeding raw financial data straight into AI and wondering why the results are inconsistent — or worse, just wrong?
AI is only as good as the data architecture underneath it. For SaaS CFOs and operators running...
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The SaaSpocalypse Is Overblown: 4 Reasons Your SaaS Company Isn't Dead Yet
Everyone's saying AI will kill SaaS — but is the SaaSpocalypse actually real, or just the latest wave of disruption that enterprise software has survived before?
If you're a SaaS founder or operator watching...
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3 Ways AI Could Kill Traditional SaaS
Is the “SaaSpocalypse” real—or just another wave of disruption you need to navigate?
If you’re building or scaling a SaaS company, the rapid rise of AI agents, lower barriers to entry, and shifting pricing models...
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CFOs We are Implementing AI Backwards
Are finance teams implementing AI the wrong way?
In episode #359, Ben Murray argues that many CFOs and finance leaders are approaching AI backward—focusing too much on prompts and quick wins rather than building the...
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What Started the SaaSpocalypse?
What sparked the recent “SaaSpocalypse” conversation across social media, news outlets, and investor circles?
In episode #358 of SaaS Metrics School, Ben Murray explains how the debate around AI potentially disrupting...
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Here's Why AI is Not Killing SaaS
Is AI killing SaaS? Ben argues the opposite.
In episode #357 of SaaS Metrics School, Ben Murray explains why AI isn’t replacing SaaS companies — it’s amplifying subject matter expertise. Drawing on his experience...
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