The Difference Between Bookings, Invoices, and Revenue

In episode #351 of SaaS Metrics School, Ben breaks down one of the most misunderstood areas of SaaS finance: the difference between bookings, invoices, and revenue. Using the SaaS revenue cycle as a framework, he explains how a signed contract flows through invoicing, revenue recognition, and ultimately cash collection โ€” and why confusing these concepts leads to bad metrics, poor forecasting, and cash flow surprises.

Resources Mentioned

What Youโ€™ll Learn

  • What a booking actually represents in a SaaS or PLG business
  • How bookings differ between sales-led and self-service models
  • Why invoices are not the same as revenue under accrual accounting
  • How deferred revenue works and why revenue must be recognized over time
  • The full SaaS revenue cycle: bookings โ†’ invoices โ†’ revenue โ†’ cash
  • Why understanding this flow is critical for financial modeling, forecasting, and cash flow planning

Why It Matters

  • Prevents overstating revenue or ARR in Board and investor reporting
  • Improves accuracy in cash flow forecasting and runway planning
  • Ensures go-to-market metrics like CAC payback and cost of ARR are built on the right data
  • Reduces confusion between CRM data and accounting system source-of-truth
  • Creates better alignment between finance, sales, and leadership teams
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