KnownWell Raises $6M to Help Service Businesses Retain and Grow Customers

In this episode of The SaaS CFO Podcast, host Ben Murray is joined once again by David DeWolf, the President and CEO of KnownWell. David, a seasoned entrepreneur and former software engineer, dives into his transition from building a successful consulting firm to founding KnownWell, a company that's making strides in the realm of commercial intelligence for professional service businesses. His passionate journey from zero to nearly $200 million in revenue, and his focus on digital product development, set the stage for this insightful conversation. 

David shares updates on KnownWell's significant milestones, including their recent $4 million seed round, driven by unexpected commercial demand and market traction. With a mission to harness relationship data to empower service firms, KnownWell is making waves in the industry by offering innovative solutions that target operational challenges using AI. David's strategic approach to aligning with the right investors and the importance of cultural fit shines through as he discusses the company's ongoing growth. 

Listeners will gain valuable insights into the evolving SaaS landscape as David highlights the company's roadmap toward product market fit and their focus on scaling effectively. He reveals how KnownWell is leveraging thought leadership and a dedicated podcast to generate inbound leads and strengthen customer relationships. Don't miss this episode for a deeper understanding of how David and his team are navigating the complex world of SaaS, exploring new opportunities, and striving to build a platform for the AI era. 

Show Notes:  

00:00 Journey from Engineer to Entrepreneur 

04:47 Outsourcing Challenges in Finance 

08:28 Strategic Growth and Efficiency Planning 

10:57 Pioneering AI Business Solutions 

13:57 Surging Commercial Demand Strains Capacity 

16:35 "Cultural Fit Matters Most" 

19:26 Ambitious AI Firm Launch Strategy 

23:31 Strategic Roadmap for Business Success 

25:50 Enjoyable Experience, Thank You 

Links:  

SaaS Fundraising Stories: https://www.thesaasnews.com/news/knownwell-raises-4-million-in-seed-round 

David DeWolf’s LinkedIn: https://www.linkedin.com/in/ddewolf/ 

Knownwell’s LinkedIn: https://www.linkedin.com/company/knownwell/ 

Knownwell’s Website: https://knownwell.com/ 

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