All Episodes
Episodes
You Must Calculate Your Gross Revenue Retention
In episode #59, I dive into Gross Revenue Retention. It is a “must-have” metric and required when going through due diligence. It relies on a clean MRR schedule.
- What is GRR?
- Contraction
- Churn
- Gross revenue...
View Episode
Your P&L is Wrong If You Are Reporting > 10M ARR and 90% Gross Margin
In episode #58, I dive into the proper SaaS P&L setup. This is fundamental to good SaaS financial management. There is a progression to our financial maturity. And clear signals that we don't have our financials...
View Episode
Finally SaaS Metrics Pillar 5 Focuses on Efficiency and ROI
In episode #57, I dive into my 5 Pillar SaaS Metrics Framework. There is a progression to our financial maturity and our metrics. Today, let’s talk about Pillar 5 which is usually everyone’s favorite pillar.
- CAC
-...
View Episode
SaaS Metrics Pillar 4 Focuses on Your Financial Profile
In episode #56, I dive into my 5 Pillar SaaS Metrics Framework. There is a progression to our financial maturity and our metrics. Today, let’s talk about Pillar 4 and your financial profile.
- Rule of 40
- R&D as...
View Episode
SaaS Metrics Pillar 3 Focuses on Your Gross Margin Profile
In episode #55, I dive into my 5 Pillar SaaS Metrics Framework. There is a progression in our financial maturity and our metrics. Today, let’s talk about Pillar 3 and margins.
- Overall gross margin
- Margins by...
View Episode
SaaS Metrics Pillar 2 Focuses on Retaining Your Customers
In episode #54, I dive into my 5 Pillar SaaS Metrics Framework. There is a progression to our financial maturity and our metrics. Today, let’s talk about Pillar 2 and retention.
- Customer retention
- Gross revenue...
View Episode
SaaS Metrics Pillar 1 is the First Stop on Your Metrics Journey
In episode #53, I dive into my 5 Pillar SaaS Metrics Framework. There is a progression to our financial maturity and our metrics. A message from a new SaaS founder had me thinking about the first step in our revenue...
View Episode
Is Your SaaS Company Valued on One Metric or Many?
In episode #52, I dive into metrics and valuations. It’s interesting to hear investors say that they are not focused solely on one metric to value your business or do a deal. Of course, a really bad number could sink...
View Episode
Two Methods to Run Retention Analysis
Two Methods to Run Retention Analysis In episode #51, I dive into how to run retention analysis. There are a lot of purists out there, but we have to be practical and realistic with the data that we have available to...
View Episode
What is Cohort Analysis?
In episode #50, I dive into cohort analysis. This is thrown around a lot in SaaS. It doesn’t apply in all situations so don’t always jump on the cohort bandwagon.
- What is cohort analysis?
- What metrics are...
View Episode
Klaviyo’s Gross Profit Performance and OpEx Profile at Scale
In episode #49, I dive into Klaviyo’s gross profit and OpEx profile. It’s really interesting to see how they are performing at scale, and it doesn’t disappoint.
- Gross Profit
- OpEx Profile
- Best in class...
View Episode
Klaviyo’s Net Revenue Retention Formula and Performance
In episode #48, I dive into Klaviyo’s net revenue retention (NRR) formula. Its formula appears pretty standard, but catch episode #47 on Klaviyo’s gross revenue retention. It’s not very standard.
- The standard NRR...
View Episode
